“Our role has always been and is more today than ever a Change Agent Role”
We are early in our journey in the commerce cloud area and I see us needing to take advantage of the data that is being captured on our consumers for our growing business opportunities and needs. Ease and convenience of access to our brand “Live Comfortably” and products that provides us with the diversity of entering the retail industry and adding value to our customer base by enhancing their customer and product portfolio experience. For companies like ours Hollander Sleep Products in the business to produce and distribute to our retailers and brands, commerce cloud gives us the speed, security, functionality and technology to enter the retail market via our new commerce site livecomfortably.com. Gain the knowledge on your business needs and applications and evaluate Cloud companies and services. There is a large value in partnering with companies with the technology, security and services that can take away from your IT organizations and allow your teams to focus on what’s important and key competency for your business growth. Our role has always been and is more today than ever a Change Agent Role. Change has to start in learning and continue to learn the business challenges to focus the IT organization on the critical priorities to add value to the overall organization goals. Change the IT organization structure to better align it with the core business functions and focus on the business needs functionality and processes and manage outsourced services with key partner’s things that are not key competency to our business such as infrastructure. Involvement with Business at all levels of the organization to continue to be aware of the business opportunities and challenges to provide the technical services and solutions that add value and align to the business goals and strategies. The Millennial influences on retail and the impact of their expectations on our business as a retailer and on our business with our customers as producers and distributors.